Overview | PayPal is Evil

PayPal is Evil One Person's Attempt to Warn the World, of the World's Worst Bank

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Events Overview

March 8

In the Summer of 2009 we were approached by a client to build a website for their project. The site was complete; approved and went live in the fall. We invoiced via PayPal and were paid in November 2009 to our PayPal account.

Fast forward to March 2010. We received notice from PayPal that a chargeback has been placed on our PayPal account. We contact the client. They relay to us that they did not know what the charge was for and were thus advised by their credit card company to refute the charge. Now that they know that the charge was for us they apologize profusely, and promise to reverse the chargeback straight away. Read the rest of this entry »

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Why would you not recommend PayPal
1:42 pm, July 20, 2010

Day 107 – V is for Victory
1:19 pm, June 21, 2010

Day 107 – The Stall
12:42 pm, June 21, 2010

Day 104 – The Citibank Connection
12:47 am, June 18, 2010

Day 103 – We shall fight on the beaches … we shall never surrender
12:10 am, June 17, 2010

Day 102 – More Rhetoric
3:49 am, June 16, 2010

Day 102 – Right Hand, meet Left Hand. Left, meet Right.
12:56 am, June 16, 2010

Day 101 – Thanking Gloria
4:54 pm, June 15, 2010

Day 101 – PayPal Threatens Collection
4:10 pm, June 15, 2010

Day 93 – Gloria gets Narky
1:45 am, June 7, 2010

So why that title of “PayPal is Evil?”

If I had started this blog nearer to the beginning of this process, I would probably come up with a kinder; gentler title.

But once you hit a hundred days, with no resolution in sight; with one obtuse response after another from PayPal; and with a systemic failure to be even vaguely helpful … Oh and did I mention PayPal still holding onto a decent chunk of our money even after being reimbursed over 100 days ago ……

Well, when you go through this experience, you lean towards adjectives, that may be construed as being less than flattering. Just as the cream of today’s marketing firms try to create an “unreasonable attachment” to some brands. PayPal, is striving to create a reasonable loathing of its brand, through some of the poorest treatment a financial agent can muster.

So that’s why we ended up with the title – PayPal is Evil.com. It succinctly captures the essence of the PayPal brand in one simple, and hopefully memorable phrase.

I will not be copyrighting it, so please feel free to use it liberally. Whether amongst friends or colleagues, or even with people you have just met. It is our duty. Which brings me to my next point …

Why make this site?

When a company can do so much damage through negligence and mismanagement, I feel we have a duty to warn our fellow shoppers and ebayers of what may easily happen to them.

Often we do not have the time, the skill or inclination, and that is understandable. But I have two out of three, and I after having lived through PayPal Hell, feel it is my moral responsibility to find the time.